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Phone: 877-243-9107 5777 Scarborough Blvd Columbus, OH 43232
Germain Scion of Columbus
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Germain Toyota Inc
5777 Scarborough Blvd
Columbus, OH 43232
Phone: 614-868-0300
Fax: -
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Survey Questions
How satisfied were you with the convenience of the Service Department’s hours?
Completely Satisfied
Very Satisfied
Satisfied
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Not At All Satisfied
Were services available to you both an appointment and non-appointment basis?
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When arriving for service were you greeted promptly?
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How satisfied were you that all dealership personnel treated you in a courteous, fair and professional manner?
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How satisfied were you that your Service Consultant took enough time to thoroughly understand your service request?
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Were you offered transportation options?
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How satisfied were you that you were kept informed about the status of your service request?
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Was your vehicle ready by the original time promised?
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How satisfied were you with the explanation you were given of all services performed?
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Overall, how satisfied were you with your Service Consultant?
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Were ALL of your service concerns corrected on this service visit?
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How satisfied are you that your vehicle was fixed right on this service visit?
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Were you given a copy of the completed repair order/ invoice?
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Were you contacted shortly after this service visit to determine your satisfaction with the dealership’s service?
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Based on this service visit, overall, how satisfied are you with Germain Scion of Columbus?
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not At All Satisfied
Would you recommend this dealership for service?
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Very Satisfied
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Overall, how satisfied are you with your Scion?
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not At All Satisfied
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Germain Scion of Columbus 877-243-9107
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